How can we help our customers become a model room of pellet production in Malaysia

With an output of 10t per hour, the pellets are well sold in Japan and South Korea, and earned much. Do you also want to be the best in the pellet industry. As a professional manufacturer in the pellet machine industry, we have served customers to expand the scale from 4t per hour to 10t per hour and the pellets are well sold in Japan and South Korea. Today, we will talk about how to help customers from a service perspective:

1) Go to the customer'site to help thenm plan the site and check the raw material situation

2) According to customer'site, raw materials, and customer needs, tailor-made optimal solutions

3) Follow-up progress in real time during the production process, each process goes through a strict quality assurance process

4) Go to the customer site in time for installation and debugging and train operators

5) timely supply of accessories

6) 24h online after sales, answer questions

Now, are you thinking that service is crucial in the machinery industry. Have you ever caused a huge loss because the machinery has been delayed time and again because no one has paid any attention after buying the equipment? As a professional pellet machine manufacturer, we hope that each of our customers can say that our products are worth the money afther they purchase RotexMaster pellet machine.